Knowledgebase: maintain documents in a tree structure and search them with AI
The Knowledgebase is a Notion-style editor for team documentation: pages organized in folders, Markdown formatting via keyboard shortcuts, @-mentions of teammates, and an optional AI search across the whole collection.
- You're signed in and your organization has the "Knowledgebase" module activated.
- 1
Open the Knowledgebase
Open "Knowledgebase" from the main menu (route /knowledgebase). On the left is the page structure as a collapsible tree of folders and documents; a badge at the top right shows the total number of articles in the organization.
- 2
Create a new document
Click "New doc" at the top. A document is created immediately with a random name ("untitled-xxxxx") in the same folder as the currently open document (or at the top level if you're on the home screen) — you land on the new page right away and can edit title, path (slug) and content.
- 3
Change title and path directly in the document
In edit mode, the title and slug (path, shown as "/…") are their own input fields above the content. Both save when you leave the field (onBlur); changing the slug automatically redirects the page to the new URL.
- 4
Format with the editor
The editor (the "Edit" button at the top right, which becomes "Done") understands Markdown shortcuts as you type: "## " for headings (H1–H3), "- " for lists, "> " for quotes, backtick code blocks. Typing "@" opens a member search and inserts a mention. Images can be pasted directly — they upload automatically, are clickable for a zoom view (+/−/0 keys to zoom, Escape to close), and can be removed again via a hover X icon.
- 5
Use full-text search
The search field at the top right searches live across every document in the organization once you've typed two characters, showing the title plus a text excerpt in a dropdown list; clicking a result opens that document directly.
- 6
Chat with AI about the Knowledgebase
The CPU icon at the top right opens a chat panel that answers questions across the entire Knowledgebase collection — useful for finding content without knowing the exact title. The button only appears when the AI assistant is enabled for the organization.
- 7
Export to PDF and delete
The download icon exports the currently open document as a PDF (including the title, with colors adapted to light/dark mode). The trash icon opens a confirmation dialog; deleting a folder document also removes every page underneath it.
No visible slash menu — only Markdown shortcuts
The placeholder text mentions "/" for commands, but typing "/" doesn't actually open a picker menu. Formatting only works via Markdown shortcuts like "## ", "- " or "> " as you type.
New documents get a random "untitled-…" name
"New doc" doesn't ask for a title or folder up front — the document is created immediately with a random slug in the current folder. Title and path have to be set manually afterward in edit mode.
Deletion is final and recursive
The confirmation dialog does warn you, but there's no trash: a deleted document (or a folder with its contents) is gone permanently.
Image upload needs a saved document ID
Pasted images are uploaded tied to the document's and organization's ID. On a brand-new, not-yet-saved document, pasting an image can therefore fail until the document has been saved once.
More articles are coming soon.
